We prioritize wellness during the COVID-19 Pandemic and have limited staffing and hours of operation to ensure that the safety of our employees and customers is of highest priority. During this time, we have limited our Customer Service to only emails to ensure that we can answer questions as quickly as possible.

Please email us at, or DM us on Instagram @profoundco for all assistance. Please also note that we are experiencing shipping delays on some styles. Please visit here to get the latest ship dates on back-ordered items. We truly appreciate your patience as we work as quickly as possible.

Thank You for your understanding. We send well-wishes for everyone's safety during this difficult time.

With Love,
The Profound Family