Contact Us
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Urgent Assistance: |
Email: support@profoundco.com Response Time: Within 1 Business Hour Monday-Friday 8AM-4PM |
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Text Message: (data rates may apply) |
1- (917) 722-8121 Response Time: Within 1 Business Hour Monday-Friday 8AM-4PM |
| General E-mail / Order Related Questions: |
Email: info@profoundco.com Response Time: Under 24-48 Business Hours Monday-Friday 8AM-4PM |
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Wholesale Inquiries: |
E-mail: wholesale@profoundco.com |
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https://facebook.com/profoundco Response Time: Within 24 Business Hours |
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https://www.instagram.com/profoundco/ Response Time: Within 24-48 Business Hours Please Note: We receive a high volume of DMs everyday, DM inquires are currently the longest wait time to reach us. |
HELPFUL INFO
For all face mask related questions, please visit our Frequently Asked Questions (FAQ) page for valuable information:
https://profoundco.com/pages/mask-faq
To check the status of your order:
https://profoundco.com/pages/order-lookup
For Returns and Exchanges, please visit:
https://profoundco.com/pages/returns-exchange-info
For our General FAQ:
https://profoundco.com/pages/faq
We send well-wishes for everyone's safety and health during this difficult time.
With Love,
The Profound Family